Leonard Maltin vs. The Multiplex

Maybe Leonard Maltin's not so cool anymore, I dunno, but his 1995 Movie Guide remains one of my most frequent go-to books for quick film reviews. Anywho he's recently set up his own Youtube channel, and just made this rant against underwhelming service in movie theatres, particularly addressing how the digital era has automated everything and ushered out the requirement of any human presence behind the scenes. Call him an old-fashioned coot or whatever, but he makes some points which in my experience, are entirely valid and common today. If theatre owners are going to charge crazy prices for tickets these days, the least they could do is make sure every aspect of the movie-going experience is worth every penny, including checking little things like focus, audio, etc.